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Claim Your Free PageTri-Valley Plumbing & Heating Inc has served the Schenectady area as a combined plumbing and heating contractor, operating out of New York's Capital Region. With a current 2.8-star rating drawn from nine verified homeowner reviews, the company handles both plumbing repairs and heating system work for residential customers across the Schenectady metro area. The business name signals dual expertise in water systems and heating equipment, making it a practical option for homeowners seeking a single contractor to address both trade categories.
The company's service model centers on responsiveness for property management clients and emergency repair situations. One reviewer noting a five-star experience specifically praised the contractor's response time as superior to competing services, describing the pricing as honest and the overall service as refreshingly straightforward. This direct approach to service delivery appears to be a distinguishing characteristic in a market where scheduling reliability and upfront pricing rank among homeowner priorities.
Customer feedback reveals mixed experiences. Paul Kane, working with a large property management group, called out Tri-Valley for rapid response times and fair pricing, calling the service tremendous. However, multiple one-star reviews describe significant concerns including poor customer service interactions and recommendations against using the company. One reviewer specifically suggested ensuring watertight contracts when dealing with this contractor, while another with no plumbing background claimed to know more than the company's certified plumbers. These conflicting accounts suggest quality may vary by technician or specific service scenario.
Across nine reviews totaling a 2.8-star average, customer sentiment divides sharply. One five-star review praises Tri-Valley for superior response times and honest pricing in property management contexts. Four one-star reviews cite serious concerns including questionable customer service, contract disputes, and the company's drivers running red lights. The contrast suggests service quality may depend heavily on the specific technician dispatched and the nature of the job.
Leak detection, pipe fitting, fixture repairs, and general plumbing diagnostics for residential systems.
Installation, repair, and maintenance of traditional and tankless water heating systems.
Snaking, hydro-jetting, and clog removal for residential drains and sewer lines.
Furnace and boiler repair services addressing heating equipment failures.
Same-day or urgent response for plumbing or heating emergencies requiring immediate attention.