Upstate Plumbing, Heating & Excavation, Inc.

Upstate Plumbing, Heating & Excavation, Inc. has operated as a third-generation, owner-operated company in the Capital District since the 1990s. Based in Scotia near Schenectady, this contractor offers 24/7 emergency response alongside routine maintenance and installations. The company holds active licenses in New York and maintains full bonding and insurance coverage. With 65 customer reviews collective giving the business a 4.9-star average rating, the firm serves residential and commercial clients across Schenectady, Albany, and surrounding communities. Owner Jamie manages projects personally, answering calls and performing work on-site rather than delegating to subcontractors.

What distinguishes this contractor from others in the region is the breadth of capabilities under one roof. Beyond standard plumbing repairs and water heater installations, the company handles excavation work including sewer line replacement, septic system installs, and even fiberglass pool installations. They install water filtration and softening systems, work with various heating technologies ranging from steam boilers to radiant floor systems, and provide concrete work for patios, walkways, and retaining walls. The business advertises a price-match guarantee, promising to beat any competitor's written quote or coupon.

Customer reviews consistently mention owner Jamie by name, describing specific scenarios he handled. One homeowner texted Jamie a photo of a leaking pipe on a Monday morning; Jamie responded the same day, arrived the next morning, and completed the repair at the quoted price. Another client called when their main sewer line backed up on an evening, and Jamie offered either immediate emergency response or early-morning arrival to avoid after-hours charges. A third reviewer called because rooms in the house weren't heating; Jamie bled the baseboard radiator, restoring warmth while explaining the process to the homeowner.