A-1 Service Masters Inc
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About A-1 Service Masters Inc
A-1 Service Masters Inc is an HVAC contractor serving Staten Island, New York, with a 3.5-star rating drawn from 11 customer reviews. The business operates Monday through Friday from 8 AM to 5:30 PM, offering both heating and cooling services to residential customers throughout the borough. According to their website, the company has been serving the Staten Island community since 2003, providing installation, repair, and maintenance for various HVAC systems.
The company positions itself as a comprehensive heating and cooling provider, featuring products from recognized brands including Daikin and Lennox. Their service lineup covers gas furnaces, boilers, radiant heating systems, zone controls, thermostats, air conditioning repair and replacement, ductless mini-split systems, air handler services, and indoor air quality solutions. They also market air filtration, purification, and allergy management systems. Notably, the website indicates that Jim Hall Heating & Air Conditioning is now servicing A1 Service Masters accounts, suggesting a business transition or partnership.
Customer reviews reveal significant concerns. One reviewer described purchasing an entire heating and cooling system that developed constant problems within a year, including Freon leaks and a leaking indoor coil. The same reviewer reported receiving a poor-quality condenser unit and experiencing repeated system failures despite multiple service visits. Another review cited shady business practices and warranty concerns. These accounts describe scenarios where technicians reportedly provided temporary fixes rather than addressing underlying systemic issues, leaving customers without working air conditioning during extreme weather conditions.
What Customers Say
Of 11 reviews totaling 3.5 stars, two visible reviews both assign 1 star, citing poor equipment quality, repeated Freon leaks, inadequate repairs, and warranty concerns. One reviewer described a technician admitting the condenser unit had known defects, while another reported warranty fraud. The limited sample suggests recurring themes of substandard equipment and incomplete troubleshooting.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5:30 PM |
| Tuesday | 8 AM–5:30 PM |
| Wednesday | 8 AM–5:30 PM |
| Thursday | 8 AM–5:30 PM |
| Friday | 8 AM–5:30 PM |
| Saturday | Closed |
Services
Heating Systems
Installation, repair, and maintenance of heating equipment including gas furnaces, boilers, and radiant heating systems.
Air Conditioning Repair
Diagnostic and repair services for central air conditioning systems, addressing common failures and system malfunctions.
Ductless Mini-Split Systems
Installation and service of ductless mini-split AC systems for homes without traditional ductwork.
Zone Control Systems
Multi-zone heating and cooling control systems allowing temperature regulation in different areas of the home.
Thermostats
Thermostat installation, programming, and replacement services for HVAC systems.
Air Quality Solutions
Indoor air quality systems including filtration, purification, and allergy management equipment.
AC Filter Replacement
Routine filter replacement services to maintain system efficiency and air quality.
Air Handler Services
Maintenance and repair of air handler units that circulate conditioned air throughout the home.