Dependable Appliance Service
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Claim This BusinessAbout Dependable Appliance Service
Dependable Appliance Service operates as an appliance repair provider serving Staten Island, New York. The business maintains a storefront presence on the island with standard weekday hours from 8 AM to 7 PM, closed on weekends. Across 38 customer reviews, the company holds a rating of 1.2 stars, indicating significant challenges in service delivery and customer satisfaction. This rating places the business among the lowest-performing appliance repair options in the local market, with multiple reviewers describing extended delays, communication breakdowns, and unresolved repair issues.
The company performs appliance repairs for major brands including Frigidaire, though specific service offerings, warranty terms, and technician certifications are not detailed on their website. Without publicly available information about specialized training, brand certifications, or service guarantees, prospective customers have limited basis for evaluating what differentiates this contractor from competing appliance repair services on Staten Island.
What Customers Say
All available reviews for Dependable Appliance Service are 1-star ratings, with customers describing no communication after initial service calls, unresolved repairs extending beyond four weeks, and technicians failing to arrive for scheduled appointments. Multiple reviewers cite being told contradictory information about parts availability and report that service cases were falsely marked as complete when the underlying problem remained unfixed.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–7 PM |
| Tuesday | 8 AM–7 PM |
| Wednesday | 8 AM–7 PM |
| Thursday | 8 AM–7 PM |
| FridayToday | 8 AM–7 PM |
| Saturday | Closed |
Services
Refrigerator Repair
Repair services for refrigerators including cooling system diagnostics and component replacement.
Appliance Parts Ordering
Parts procurement for appliance repairs, though customers report delays and conflicting information about availability.
Initial Diagnostic Assessment
Technician evaluation of appliance issues, with one reviewer describing a five-second inspection before parts were ordered.
Follow-up Repair Visits
Return service calls to complete repairs after parts arrive, though multiple reviewers report no follow-through.