Louis L. Buttermark & Sons Inc.
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About Louis L. Buttermark & Sons Inc.
Louis L. Buttermark & Sons Inc. operates as a plumbing contractor serving Staten Island, New York. The business holds a 3.2-star rating derived from 35 customer reviews. Technicians associated with the company handle residential plumbing systems, including boiler installations, water heater replacements, and general repair work throughout the borough.
Customer feedback highlights several distinguishing service qualities. Multiple reviewers mention same-day response times for urgent issues, with one technician arriving within 30 minutes of a call. The company demonstrates commitment to post-installation support, declining payment for diagnostic work on recent installations. This approach reflects a service philosophy prioritizing customer satisfaction over immediate revenue.
Specific technician interactions illustrate the service experience. A reviewer recounts how D. diagnosed a boiler ignition problem, correctly identifying a utility regulator issue and waiving the service call fee. Another customer describes Donald as professional and kind while completing essential repairs at a senior's residence. These accounts represent the personalized attention customers can anticipate when contacting the company.
What Customers Say
Three of five detailed reviews praise the company's same-day service and professional technicians. Positive feedback emphasizes fair pricing and prompt response times, while negative reviews specifically cite phone communication issues. The recurring theme centers on the quality of in-person technician interactions compared to initial telephone experiences.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Boiler Installation and Repair
Professional installation and repair services for residential boiler systems, with warranty support on new installations.
Water Heater Replacement
Same-day water heater replacement services, with fair pricing and efficient installation by licensed technicians.
Emergency Plumbing Services
Rapid response for urgent plumbing issues, with reviewers describing 30-minute arrival times for emergencies.
General Plumbing Repairs
Comprehensive repair services for various residential plumbing needs, handled by professional and courteous technicians.
Diagnostic Services
Thorough problem diagnosis for plumbing systems, with the company standing behind their diagnostic findings.