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Claim Your Free PageAbout Response Service Group
Response Service Group operates as a plumbing contractor serving Staten Island, New York, with round-the-clock availability every day of the week. The business maintains a perfect 5.0-star rating drawn from 12 customer reviews, reflecting consistent service quality across residential and commercial projects. Technicians respond to calls across the borough, handling everything from routine drain maintenance to complex sewer line repairs.
With no website available for this business, the full scope of services emerges through customer feedback. Reviewers describe drain pipe system replacements, water heater installations, and sewer line maintenance as core offerings. The 24/7 availability stands as a practical advantage for Staten Island homeowners facing unexpected plumbing failures.
Customer stories from reviews highlight specific technicians and their approaches. Willie arrived quickly after a Saturday morning call, explaining the repair process to the homeowner before beginning work. Another reviewer described Kenny reorganizing his Tuesday schedule to install a new water heater for a customer who called Sunday. A third customer noted that Willie found and corrected a problem that had stumped other contractors, with Kenny following up to confirm satisfaction. Joan Jacobs wrote that the team fixed her drain backup when no one else could determine the cause.
What Customers Say
All eight published reviewers award 5 stars, with four explicitly mentioning same-day or next-day service availability. Technicians Willie and Kenny appear in six of eight reviews, often praised for explaining procedures before and after repairs.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Drain Cleaning & Repair
Clears backed-up drains and replaces damaged pipe sections, with testing after repairs to confirm proper function.
Sewer Line Maintenance
Performs sewer line cleaning and minor repairs, explaining each step to homeowners before and after work.
Water Heater Installation
Installs new water heater units, with same-week scheduling available for replacement projects.
Emergency Plumbing
24/7 availability for urgent calls including same-day response for backed-up drains and water heater failures.
Commercial Plumbing
Handles larger commercial properties including same-day emergency response for multi-unit buildings.