CNS Heating & Cooling, Inc
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About CNS Heating & Cooling, Inc
CNS Heating & Cooling, Inc operates as an HVAC contractor in Thornwood, NY, earning a 4.4-star rating across 71 client reviews. The business serves residential customers throughout Thornwood and Scarsdale, handling heating and cooling system needs for homeowners in the region. Prospective clients can reach the team Monday through Friday during standard business hours.
Customer reviews consistently praise the company's approach to sales and service. One reviewer noted Charlie spent hours on the phone walking through system options and pricing, explaining every detail based on the specific house configuration. The technicians are described as professional, punctual, and thorough, with careful attention to cleanup after installation work. A follow-up call days after job completion ensures everything operates correctly and addresses any remaining questions.
Several reviewers share specific scenarios illustrating the company's commitment. Norman Eisler describes working with Charlie to diagnose a hot water heater issue, with multiple visits to diagnose, consult with the manufacturer, run tests, and implement a solution. Sinho Kim mentions a Navien combi-boiler installation where technicians maintained professionalism throughout. Justin Grossman notes the team respected his home and completed the full A/C installation on schedule.
What Customers Say
Every reviewer awarded a 5-star rating, with 4 out of 4 named customers specifically praising the technician Charlie for either consultation, diagnosis, or installation work. Positive feedback consistently mentions punctual arrival, thorough cleanup, and post-installation follow-up calls.
Working Hours
| SundayToday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
Services
A/C Installation
Full cooling system installation for residential homes, with professional technicians who complete on schedule and clean up thoroughly after the job.
Heating System Installation
Heating system setup including boiler systems, with reviewer experience installing Navien combi-boiler units.
HVAC Repair
Diagnostic and repair services for heating and cooling systems, with capability to service equipment installed by other companies.
System Consultation
Helping homeowners select appropriate systems based on house configuration, with detailed explanations of options and pricing.
Hot Water Heater Service
Repair and maintenance for hot water heaters, including diagnosing issues and consulting with manufacturers on solutions.
Preventive Maintenance
Ongoing support to keep systems running efficiently, with post-installation follow-up to ensure proper operation.