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Claim This BusinessOne Hour Heating & Air Conditioning operates from Thornwood, New York, delivering residential HVAC solutions throughout the Westchester County region, encompassing communities such as Thornwood, Scarsdale, and White Plains. The company maintains 24-hour emergency availability across all seven days of the week, serving a customer base that has contributed to a 4.8-star average rating derived from 27 verified client reviews. This responsiveness model enables the contractor to address heating and cooling failures without scheduling delays, a structural advantage for homeowners confronting equipment failures during extreme temperature periods.
The company structures its service model around emergency response capability and transparent diagnostic practices. Reviewer feedback consistently references competitive pricing alongside technical competence, with particular mention of boiler replacement work and heat exchanger repair as core competencies. The operational framework emphasizes arriving fully prepared to complete repairs within single service visits rather than scheduling follow-up appointments, a practice directly reflected in customer testimonials describing same-day resolution of boiler failures.
Customer narratives extracted from verified reviews highlight specific service scenarios handled by named technicians. Rachel De La Cruz contacted the company during a heating emergency and received response and resolution within compressed timeframes, while Chris Smith recounted a heat exchanger crack discovered during a home closing that required next-day boiler installation to preserve the transaction. Technician Kelvin Montalvo appears across multiple reviews regarding both heating and cooling system work, with clients referencing his diagnostic approach and pricing transparency.
Eight reviewers generated a 4.8-star average with seven five-star ratings. Two reviews explicitly describe same-day or next-day emergency response, while four specifically mention fair pricing and reasonable estimates. The single one-star review cites a diagnostic error on furnace work that subsequent technicians corrected.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24/7 response for heating and cooling system failures requiring immediate diagnosis and repair, available holidays and weekends.
Full-service furnace repair, heater maintenance, and new equipment installation for residential heating systems.
Boiler replacement, heat exchanger repair, and boiler-side heating system servicing for radiant heating applications.
Heat pump installation, maintenance, and repair for residential heating and cooling solutions.
AC diagnostics, repair, filter replacement, and new air conditioning system installation for cooling seasons.
Preventive maintenance including filter changes, refrigerant checks, and system tune-ups to maintain cooling efficiency.
Duct inspection and repair services, suggested by website text referencing duct-related maintenance offerings.