Innovative Mechanical Systems, Inc.

Innovative Mechanical Systems, Inc. has served the Buffalo-Tonawanda region since 1996, when the company incorporated as a licensed HVAC contractor with deep roots in Western New York mechanical contracting. The company operates as a woman-owned business and holds an A+ rating with the Better Business Bureau. With 8 customer reviews generating a 4.5-star average, they maintain a strong reputation in the local market. Their service area covers Tonawanda, Buffalo, and surrounding Erie County communities, offering both residential comfort solutions and commercial mechanical services including sheet metal fabrication and pipe fitting. Operating hours run Monday through Friday from 8 AM to 5 PM, with 24/7 emergency service available for urgent heating and cooling needs.

What distinguishes Innovative Mechanical Systems from typical HVAC contractors is their in-house sheet metal fabrication shop and fully-stocked service fleet, enabling rapid response and custom ductwork installation without depending on third-party vendors. They offer design/build custom heating and air conditioning systems, tenant improvements for commercial properties, ventilation systems with temperature controls, and comprehensive preventative maintenance contracts. Their residential offerings include high-efficiency furnaces and boilers, in-floor heating systems, central air-conditioning, and indoor air quality solutions with humidification systems. This combination of commercial-scale fabrication capabilities and full-service residential comfort solutions positions them as a versatile regional contractor.

Customer reviews highlight specific team members who deliver exceptional service. Reviewer Chris Merry praised Bill Brown for providing a fair price on a Unico system installation in a 100-year-old home, noting the installers were courteous and professional while Dave answered numerous technical questions. Cindy Fitzery reported fast, efficient repair work she would recommend to family and friends. Kelly Hartman described the service as quick to respond and highly recommended, while Michael Lauricella called them the best group of people to work with. Brian Hines noted excellent prompt service, and David Davis simply awarded an A+++ rating, reflecting strong customer satisfaction across residential projects.