Cascade Falls Apartments

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About Cascade Falls Apartments
Cascade Falls Apartments sits in Akron, Ohio, offering residential rentals with 123 tenant reviews contributing to a 4.1-star rating. The community operates Monday through Friday from 9 AM to 7 PM, with reduced hours on Wednesday and Friday ending at 6 PM, and Sunday availability from 12 PM to 4 PM. The apartment complex serves residents across the Akron metro area, providing studio, one-bedroom, and two-bedroom floor plans designed for professionals, families, and retirees seeking mid-range housing in the area.
The property distinguishes itself through extensive community amenities including a swimming pool, fitness center, and pet-friendly policies allowing cats and dogs. Online resources indicate residents can access floor plans, neighborhood information, and an online resident portal for lease management. The community features covered parking options and maintains landscaping throughout the grounds, though prospective tenants should verify amenity conditions and availability directly with the leasing office.
Tenant reviews consistently highlight specific staff members who delivered exceptional service. Emily, described as the manager, guided one visitor through a model unit and addressed concerns about future maintenance needs. Olivia and Marissa received recognition for coordinating a smooth move-in experience, including preparing a personalized welcome card. Mr. Prabesh, a maintenance technician, was praised for efficiently resolving an AC issue during summer heat, demonstrating troubleshooting skills and completing repairs promptly. Another reviewer noted the maintenance team's responsiveness to work orders, though some tenants reported longer wait times exceeding two weeks for non-emergency repairs.
What Customers Say
Three of four named reviews praise specific staff members for professionalism and responsiveness, with two highlighting maintenance technician Mr. Prabesh's AC repair work during summer heat. The sole three-star review cites extended maintenance delays and amenity concerns around the pool and fitness area, while all five-star reviews mention personalized customer service from named staff.
Working Hours
| Sunday | 12–4 PM |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–7 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–7 PM |
| Friday | 9 AM–6 PM |
| SaturdayToday | Closed |
Services
Residential Leasing
Studio, one-bedroom, and two-bedroom apartment rentals with flexible lease terms.
Pet-Friendly Housing
Cat and dog rentals with designated pet areas and amenities.
Swimming Pool
Outdoor community pool with lounge seating for residents during summer months.
Fitness Center
On-site exercise facility with cardiovascular equipment.
Maintenance Services
In-house maintenance team handling repairs, appliance issues, and HVAC servicing.
Covered Parking
Reserved and covered parking options for tenant vehicles.
Landscaped Grounds
Maintained outdoor spaces, courtyards, and green areas throughout the property.
Online Resident Portal
Digital platform for rent payments, maintenance requests, and lease management.