Famous Enterprises Corporate / Famous Supply

Famous Supply operates as an industrial equipment distributor in Akron, Ohio, serving contractors and businesses across the region. The company maintains weekday hours from 6:30 AM to 4:30 PM and can be reached at (330) 762-9621. With a 2.3-star rating from nine customer reviews, the business has attracted significant negative feedback regarding customer service and order fulfillment. The company appears to focus on bathroom and plumbing supplies based on customer mentions of medicine cabinets and toilet orders.

The website functions primarily as a B2B ordering platform, allowing contractors to place quick orders for supplies. The platform includes branch location selection, ship-to addresses, and product ordering with unit-of-measure tracking. The business operates under the name Famous Supply and appears to maintain multiple branch locations across the Akron area. The website references core values including doing the right thing, though reviewer feedback suggests these values are not consistently reflected in customer interactions.

Customer reviews highlight specific service concerns. One customer reported ordering bathroom items including a damaged medicine cabinet, sending photographic evidence over a month prior with no resolution or assistance received. Another reviewer noted repeated experiences of calling the business, having someone answer, and then being hung up on. A third customer specifically mentioned poor follow-through when attempting to resolve issues through the general receptionist. These accounts suggest challenges with basic communication and problem resolution that potential customers should consider.