Finley Plumbing, Inc.

Finley Plumbing, Inc. has earned a 4.5-star rating across 42 customer reviews in Akron, Ohio. The company handles plumbing, heating, cooling, and electrical work for residential and commercial clients across Summit County. Whether a homeowner in Cuyahoga Falls needs a same-day drain cleaning or a business owner in Tallmadge requires a full electrical panel upgrade, Finley dispatches licensed technicians to address the issue. The company maintains a 24-hour answering service for emergencies, ensuring help arrives even when the office is closed.

What distinguishes Finley Plumbing is their manufacturer partnerships and commitment to transparent pricing. As a Rheem dealer, they install and service Rheem Maximus tankless water heaters with in-house expertise. Their Comfort Club membership offers filter replacement and priority scheduling, while their financing options make large projects more accessible. Stephen Frederick's recent review confirms this approach: he noted zero high-pressure sales tactics during his service call, highlighting that technician Rick took time to identify potential future needs without recommending unnecessary upgrades. This no-upsell philosophy appears consistently across reviews.

Customer stories reveal the technicians behind the reputation. When Doug Sitko's sump pump failed before business hours, the answering service recorded his message and technician Tim called back first thing in the morning, arriving at his house within an hour. Nathan Revesz requested tankless water heater and filtration system installation, receiving both services in a single appointment with what he described as the cleanest, warmest water he has ever experienced. After Lois Palmer raised pricing concerns, Tim personally called to apologize and processed a refund, demonstrating the owner's commitment to customer care.