H. Jack's Plumbing and Heating Akron

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About H. Jack's Plumbing and Heating Akron
H. Jacks Plumbing and Heating has anchored its reputation in Akron for decades, building a service portfolio that spans residential plumbing repairs, complete bathroom renovations, and heating system replacements. With 680 verified customer reviews generating a 4.7-star average rating, the company maintains an active license through the Ohio Construction Industry Board and operates with round-the-clock availability seven days a week. Their service radius covers Akron proper alongside neighboring communities including Cuyahoga Falls, Tallmadge, and the Coventry Township corridor, responding to emergency calls throughout the greater Summit County region.
What distinguishes H. Jacks from competing contractors in the Akron market is their demonstrated willingness to tackle unusually complex installations that leave other companies uncertain. Multiple reviewers describe projects involving multi-head electronic shower systems with body sprays, situations requiring both plumbing expertise and careful finish protection. The team notably handles septic and sewer line diagnostics with camera inspection technology, resolving drainage issues that homeowners had struggled to pinpoint. Their furnace and AC replacement service includes a documented two-year follow-up track record showing systems surviving northeast Ohio temperature extremes, plus ongoing maintenance agreements for ongoing performance verification.
Customer narratives extracted from recent reviews reveal a service culture prioritizing swift response and transparent communication. Technician Blake earned commendation for arriving on a Sunday and restoring water service within a single hour while answering unrelated questions about the client's newly purchased property. Ken demonstrated 30-minute emergency dispatch capability on a weekend, addressing a main drain line blockage that threatened to disrupt the household. Reviewer Katie Schultheis specifically noted Blake's courteous manner and thorough diagnostic explanation, contrasting this experience with previous contractors who left plumbing questions unresolved.
What Customers Say
680 customers have collectively awarded H. Jacks a 4.7-star average, with every sampled review rating a perfect 5 stars. Emergency service appears in two reviews mentioning sub-30-minute dispatch times, while three reviews highlight specific technician names including Chip, Blake, and Ken as reasons for recommending the company. The lone criticism appearing across reviews concerns pricing transparency, with satisfied reviewers nonetheless praising diagnostic thoroughness that justified costs.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Emergency Plumbing Repairs
Available 24/7 for burst pipes, major leaks, and urgent drain blockages, with documented same-day dispatch including weekend response.
Bathroom Remodeling
Full master bath renovations including custom multi-head shower installations with electronic controls and specialty finishes.
Drain Cleaning and Sewer Services
Main line snaking, septic system diagnostics, camera inspection technology, and sewer line repairs.
Furnace and Air Conditioner Replacement
Complete HVAC system replacement with documented long-term performance and manufacturer-quality equipment options.
Water Pressure Diagnostics
Assessment and repair of pressure tank issues, hose bib problems, and whole-house pressure adjustments.
Preventive Maintenance Programs
Scheduled HVAC tune-ups and plumbing inspections for maintaining system performance and extending equipment lifespan.