Murdock Industrial
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About Murdock Industrial
Murdock Industrial supplies replacement parts and components to equipment operators across the Akron area. With a 4.3-star average drawn from 66 customer reviews, the company focuses on serving contractors and operators who maintain heavy machinery, construction equipment, and industrial tools. Their storefront operates standard weekday hours Monday through Friday, closing on weekends.
The company stocks gauge kits, fittings, hoses, and specialty components for a range of heavy equipment brands. Website product listings display specifications for different barb sizes and connection types, though some reviewers have noted discrepancies between listed specs and actual product compatibility. Shipping and handling fees apply to orders and vary based on item weight and dimensions.
Recent buyer experiences reveal mixed outcomes. One reviewer described a resolution process that took multiple email exchanges, while another noted incorrect product information remaining on the website after a dispute. Positive feedback cites responsiveness, with at least one customer reporting issue resolution within an hour and expedited shipment at no additional cost.
What Customers Say
Negative reviews cite shipping cost transparency and spec listing accuracy, while positive reviews cite responsive problem-solving and fast resolution. One five-star reviewer specifically praised quick turnaround.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | Closed |
| SaturdayToday | Closed |
Services
Replacement Parts Supply
Gauge kits, fittings, hoses, and connectors for construction and industrial equipment maintenance.
Heavy Equipment Components
Specialized parts for maintaining excavators, loaders, and similar construction machinery.
Barb and Fitting Sales
Various barb sizes including -08 fittings with 1/2 inch connections for hose applications.
Online Ordering
Website-based ordering system with product specifications and checkout processing.
Customer Issue Resolution
Support for order discrepancies, including product replacements and troubleshooting assistance.