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About Superior Drainage
Superior Drainage operates as a plumbing contractor in Akron, Ohio, maintaining a 4.8-star average across 453 customer reviews. The company operates standard business hours Monday through Friday from 8 AM to 5 PM, serving residential clients throughout the Akron metropolitan area. This volume of verified feedback places the contractor among the most reviewed plumbing businesses in the , indicating sustained operational stability and consistent service delivery.
Customer reviews reveal a commitment to transparent diagnostics without aggressive upselling. Reviewer snl330 specifically noted that Ryan completed a sewer scope inspection and explained the findings without recommending unnecessary coverage, stating the company does not use sales tactics by default. Multiple reviewers praised individual technicians by name, including Mark Smith described as an experienced plumber with a client-focused approach, and Bob Hill recognized for arriving with the proper parts and completing work efficiently. This suggests a service model emphasizing technical competence over revenue maximization.
Specific repair scenarios demonstrate the company's capabilities. Technician Bob Hill resolved a garage utility faucet installation where no interior shut-off valves existed, completing the work in a single visit. A separate review describes Mike diagnosing a sinkhole caused by a collapsed pipe connection at a downspout junction, with Rodney and Zack performing manual excavation to expose and repair a bent pipe with a significant hole. These cases illustrate experience with unconventional plumbing challenges common to older residential properties.
What Customers Say
Six of six detailed reviews award 5 stars, with three specifically naming technicians Bob, Ryan, and Mark Smith. Reviewers consistently mention problem-solving for non-standard situations: frozen fittings, missing shut-off valves, and diagnostic uncertainty requiring camera inspection rather than immediate repair recommendations.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
Faucet Repair & Installation
Installing or replacing garage and utility faucets, including cases requiring new shut-off valve addition.
Water & Gas Line Services
Installing water supply lines and gas connectors for appliances like washers and dryers.
Sewer Camera Inspection
Diagnostic camera scoping to assess sewer line condition for purchase decisions or problem diagnosis.
Drain Pipe Repair
Repairing damaged, bent, or collapsed drain pipes discovered during diagnostic investigation.
Yard Drainage Diagnosis
Identifying the cause of yard sinkholes, including downspout connection failures and pipe defects.
Fixture & Appliance Hookup
Connecting new appliances to existing plumbing infrastructure, including difficult frozen fitting removal.