Justen Heating & Cooling

Justen Heating & Cooling serves the Andover, Ohio community as a heating contractor earning 4.5 stars across 21 customer reviews. The business operates from Andover in northeastern Ohio and maintains a phone line at (440) 293-6623 for service requests. Customers describe receiving reliable and friendly assistance, with specific mentions of working alongside a pleasant office team member who handles customer interactions. The contractor appears to focus on standard residential heating and cooling systems rather than recreational vehicle equipment, as one review noted difficulty finding RV furnace service in the area.

Multiple reviewers highlight technician Scott as a skilled professional who communicates clearly and works efficiently. Customer accounts describe him explaining technical details in understandable terms while performing neat, methodical work. Another team member named Justin earned praise for taking time to show customers the exact problems he discovered, allowing them to observe the diagnostic process firsthand. Reviewers consistently mention fair pricing alongside quality workmanship, with one customer noting they planned to call Justen Heating again for future needs.

Customer stories reveal specific service experiences including new air conditioner installations and gas fireplace work. One reviewer described scheduling additional projects after initial service, indicating trust in the contractor's abilities. Another recounted how a technician welcomed children to observe during repairs, turning what could be a stressful situation into an educational moment. Several five-star reviews explicitly recommend the business for both service quality and competitive pricing.