Ogram Heating & Cooling

Ogram Heating & Cooling operates as a full-service HVAC contractor serving Andover, Ohio, and the broader Northeast Ohio region alongside select communities in Western Pennsylvania. The business holds a 4.9-star rating compiled from 88 customer reviews, reflecting consistently high workmanship quality across residential and light commercial projects. Their service area encompasses Ashtabula County, Geauga County, Lake County, and Trumbull County in Ohio, with additional coverage extending to Crawford County and the Pymatuning Lake area in Pennsylvania. The company maintains standard business hours Monday through Friday from 8 AM to 5 PM, with 24/7 emergency response available for urgent heating and cooling failures.

This contractor distinguishes itself through several specific capabilities. As a Carrier dealer, they install and service the full line of residential and commercial equipment, having earned the Carrier President's Award for exceptional customer service on four separate occasions. Their service menu includes geothermal heat pump installation and maintenance, a specialized offering that qualifies homeowners for federal tax credits reaching 30% through 2032. The company operates an in-house custom sheet metal fabrication shop, allowing them to build bespoke ductwork and ventilation components rather than outsourcing these elements. They also provide free, no-obligation estimates for all new equipment installations, removing financial risk from the initial consultation.

Customer reviews document specific service scenarios that illustrate their approach. One homeowner described how technician Ryan responded same-day during a weekend heat wave when their air conditioning failed, diagnosing a capacitor issue and completing the repair within 30 minutes. Another reviewer recounted that Ryan, Alex, and Chris installed a complete Carrier system within a single day after their 20-year-old furnace failed, noting that Ryan had originally installed that same unit two decades earlier. A third customer highlighted the team's attention to protective measures, with technicians wearing boot covers and laying mats to preserve flooring during furnace installation. The recurring theme across multiple reviews emphasizes transparent diagnostics, fair pricing, and respectful treatment of customer homes.