Herb's Plumbing and Heating

Herb's Plumbing and Heating operates in Cleveland Heights, Ohio, delivering plumbing services backed by a 4.6-star rating drawn from 33 customer reviews. The business maintains 24-hour availability across all seven days, enabling response to emergency calls whenever they arise. Reviewers specifically mention the team serves residential customers throughout the Cleveland Heights area, handling common household plumbing issues including toilet repairs, water heater replacements, and fixture installations.

The company distinguishes itself through direct communication with customers. One reviewer notes the team respected a preference to handle all correspondence via email, arriving within days for a scheduled diagnosis and providing a clear estimate before proceeding with work. Another customer mentions receiving a quote that matched the final charge despite unexpected complications during the repair process, indicating transparency in pricing.

Customer experiences highlight specific team members and service scenarios. A reviewer recounts how Erin and Herb completed a toilet repair with fast, accommodating service, while another customer describes an interaction with Herb and a newer team member Brandon during a house call where the reviewer observed respectful on-the-job mentoring. These accounts reflect the hands-on approach customers experience when scheduling plumbing service in the Cleveland Heights area.