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About Andrews Heating & Cooling
Andrews Heating & Cooling maintains a perfect 5-star rating across 6 verified client reviews in Cleveland, Ohio. The contractor specializes in residential heating and cooling systems, serving homeowners throughout the greater Cleveland metropolitan area. Based on the website text, the business operates as a Rheem dealer, offering air conditioners and furnaces alongside related heating and cooling equipment. The company provides services spanning new installations, maintenance, and repairs for both heating and cooling systems.
The Rheem partnership positions Andrews Heating & Cooling as a certified provider of a major HVAC brand, giving homeowners access to manufacturer-backed warranties and equipment selections. Website sections highlight rebates, tax credits, and sustainability programs, indicating the contractor helps clients navigate available financial incentives for energy-efficient upgrades. The business maintains separate resources for homeowners, commercial clients, and trade professionals, suggesting capacity for projects beyond residential service.
Customer reviews describe specific scenarios where the contractor delivered same-day service during extreme weather events. Reviewers identified a technician named Steve who arrived the same afternoon during a heat wave and provided fair pricing without recommending unnecessary repairs. During a polar vortex with sub-zero temperatures, the team restored heat the same day without pressuring the client to purchase a new furnace. Another reviewer noted Steve accommodated an urgent appointment due to health concerns, demonstrating responsiveness to client circumstances.
What Customers Say
All 6 reviewers award 5 stars, with 3 specifically mentioning same-day or same-afternoon service during heat waves or cold snaps. Two reviews name Steve as the technician who provided fair pricing without upselling unnecessary work. Reviewers contrast Andrews with larger companies, noting personalized service rather than high-pressure sales tactics.
Services
Heating System Installation
New furnace and boiler installations for residential homes, including energy-efficient models from Rheem and other major brands.
Cooling System Installation
Air conditioner installations and replacements for residential cooling needs, backed by manufacturer warranties.
AC Repair & Maintenance
Diagnose and repair cooling system issues, perform tune-ups, and address electrical problems affecting AC operation.
Furnace Repair & Maintenance
Emergency furnace repairs, same-day service calls, and preventive maintenance to extend heating system lifespan.
System Maintenance Programs
Scheduled maintenance services covering both heating and cooling equipment to ensure peak performance and prevent failures.