Carrier Corporation
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About Carrier Corporation
Carrier Corporation operates as an air conditioning system supplier in Cleveland, Ohio, holding a 1-star rating derived from 2 customer reviews. The business provides commercial HVAC services and operates under the Carrier Global umbrella, offering systems and components through their commercial division. Located in Cleveland, the company serves commercial clients across the metropolitan area and surrounding Ohio regions.
The company distinguishes itself through an extensive portfolio of commercial HVAC products and systems. Their offerings include air handlers, air terminals, fan coils, and induction units for airside applications. They supply chillers and components including both air-cooled and water-cooled systems with heat pump options. Their control portfolio features i-Vu Building Automation, i-Vu Security, and ClimaVision thermostats. Additionally, they offer ductless systems and the Abound IoT Platform for connected building management.
Both customer reviews highlight significant communication concerns. Amy Peters reported difficulties reaching the business by phone over an extended period, noting frustration with call management. IMVest Ventures reported never receiving a callback after attempting contact. These scenarios illustrate challenges some customers have experienced with responsiveness, though the reviews do not detail specific service scenarios or technician interactions.
What Customers Say
Both reviews, each giving 1 star, cite communication breakdowns as their primary concern: one reviewer spent an hour attempting phone contact without success, while another reported never receiving a return call.