Cleveland Heating & Cooling

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About Cleveland Heating & Cooling
Cleveland Heating & Cooling has served the Cleveland area for years, earning a 4.1-star rating across 23 verified customer reviews. Owner-operator Russ and his team provide residential heating and cooling services throughout Cleveland and surrounding neighborhoods, including emergency repairs, system installations, and routine maintenance. The company operates Monday through Friday from 8 AM to 8 PM, with weekend availability from 9 AM to 5 PM for urgent calls.
What distinguishes Cleveland Heating & Cooling is the personalized, owner-operated approach Russ brings to every job. Multiple reviewers emphasize that Russ never attempts to upsell unnecessary services, providing honest assessments and transparent pricing instead. The company handles same-day emergency repairs, particularly during Cleveland's harsh winter months when furnace failures create immediate safety concerns. Customers consistently mention affordability and the technician's willingness to explain issues clearly before proceeding with repairs.
Customer stories reveal the hands-on service that defines this contractor. When Leighann K's furnace failed during extreme cold temperatures, Russ arrived the same day, identified the issue, and returned the following day with the necessary part to complete the repair. Christa called about a non-functioning furnace and received a visit within just a few hours; Russ discovered birds had entered the unit, removed them safely, and had her system running again promptly. Anthony King has relied on Russ for both full system replacements and minor furnace issues, noting Russ even provided helpful troubleshooting over the phone that resolved the problem without a service visit.
What Customers Say
22 of 23 reviews award 5 stars, with customers specifically praising Russ's honesty, same-day emergency response, and refusal to upsell. The single 1-star review cites communication issues and feeling mocked for having an older system.
Working Hours
| Sunday | 9 AM–5 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| SaturdayToday | 9 AM–5 PM |
Services
Furnace Repair
Same-day emergency repairs for heating system failures, including component replacement and diagnostics.
AC Repair
Cooling system repairs and maintenance for residential air conditioning units.
System Installation
Complete furnace and AC unit replacement, with Anthony King citing a full system installation two years ago.
Preventive Maintenance
Regular HVAC system tune-ups and cleaning to prevent future failures.
Emergency Service
Same-day response for urgent heating and cooling issues, especially during extreme weather.