Collins Co

Collins Cooling & Heating Co has served Northeast Ohio homeowners for over 20 years as a family-owned business that began as a father-and-son operation. The company holds state licensing and maintains an A+ accreditation with the Better Business Bureau, with 59 client reviews generating a 4.6-star average rating. Based in Cleveland, the contractor extends services across Cuyahoga, Medina, Geauga, Lake, Lorain, and Summit Counties, providing both furnace and air conditioning solutions to residential customers throughout the region.

What distinguishes Collins Cooling & Heating from neighboring contractors is their exclusive product partnership with Rheem, a manufacturer known for high-efficiency systems, and their unusually strong service guarantees. The company backs every new HVAC installation with a one-year 100% money-back return policy and promises same-day system replacement at no additional charge, a level of accountability rarely seen in the Cleveland market. Their Angie's List Top 5% designation reflects sustained performance standards that go beyond basic installation work.

Reviewers consistently single out owner Steve Collins by name, with one customer noting he has replaced approximately 10 furnaces for their properties over multiple years. Another reviewer described how Steve and his colleague completed a furnace and AC replacement in half a day while maintaining a clean worksite. Technician Lewis earned specific praise for walking the homeowner through every detail of their new system, explaining functionality and maintenance requirements thoroughly.