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Claim This BusinessE&M Inc. has been a fixture in Cleveland's HVAC community, earning a 4.6-star average across 43 reviews while serving homeowners and landlords across the metro area. The company handles residential installations, light commercial projects, and regular maintenance contracts for rental properties, establishing itself as a practical option for property owners who need reliable heating and cooling without the overhead of a larger franchise operation.
The company's reviews repeatedly credit Alex with honest assessments and fair pricing, a combination that reviewers say is harder to find in today's contractor market.
Tim Moon recalled getting seven different estimates for an addition project before choosing E&M, noting Alex analyzed whether the existing system could handle the expanded load rather than automatically recommending a replacement. Crystal Tidrick and Donny P both described Alex arriving quickly after furnace failures, working around their schedules to complete repairs without disrupting busy households. Paul Weinzimmer credited E&M with fast A/C replacement at his ice cream shop, calling the crew efficient under a tight deadline.
All six visible reviews award 5 stars, with Alex named by four reviewers as the primary contact. Three reviewers specifically mention same-day or next-day response, and two highlight fair pricing against competing estimates.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Full furnace installation for new builds and replacements, including sizing for existing or expanded layouts.
Diagnostic and repair services for furnace failures, with same-day availability noted by multiple reviewers.
New AC unit installation for residential and light commercial properties, including replacement of existing rooftop units.
AC repair and tune-up services to restore cooling performance and extend equipment lifespan.
Technical assessment of heating and cooling capacity, supply-return routing, and efficiency recommendations.
Ongoing maintenance and repair contracts tailored for landlords managing multiple rental units.