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About Equipment installation and service
Equipment installation and service is a Cleveland-based HVAC contractor holding a 4.7-star rating compiled across 31 customer reviews. The business provides heating, cooling, and air quality solutions to homeowners and property managers throughout Cleveland and neighboring Euclid, addressing both residential and light commercial needs. Service calls are dispatched for air conditioning, furnace systems, heat pump installations, thermostat programming, ductwork repairs, and refrigerant-related diagnostics.
The company positions itself on fast response times and upfront diagnostic assessment. Website messaging emphasizes reliable same-day service availability and transparent pricing structures. Service offerings span the full spectrum of residential climate control: new system installations, emergency repair dispatch, preventative maintenance agreements, and indoor air quality improvements involving duct sealing and filtration upgrades.
Customer feedback reveals mixed but generally positive experiences. Donna Dewey described a same-day furnace and air conditioning installation completed in a single January visit with excellent pricing. Multiple reviewers noted consistent communication and problem resolution across several properties, with one customer referencing repeated use over multiple years. However, two one-star reviews cited no-show appointments, quality concerns, and billing disputes, indicating variability in service delivery that prospective clients should discuss during initial consultation.
What Customers Say
6 of 8 sampled reviewers awarded five stars, citing same-day response, transparent pricing, and completed installations. The two negative reviews specifically mentioned appointment reliability issues and billing disputes, representing a notable service consistency gap.
Services
Air Conditioning Repair & Installation
Diagnostic services, refrigerant recharging, compressor repair, and full AC system installation for residential cooling.
Furnace Heating Systems
Gas and electric furnace repair, ignitor replacement, heat exchanger inspection, and new furnace installation.
Heat Pump Services
Heat pump installation, reverse-cycle operation troubleshooting, and seasonal performance optimization.
Therostat Programming & Replacement
Smart thermostat installation, programming setup, and WiFi connectivity troubleshooting for climate control automation.
Ductwork Repair & Sealing
Duct leak detection, sealing, and modification services to improve airflow efficiency and reduce energy loss.
Refrigerant Handling
R-410A and R-22 refrigerant recovery, recharging, and leak detection for cooling systems.
Preventative Maintenance
Seasonal tune-ups, filter replacement, and system inspection agreements to extend equipment lifespan.