Glenn Heating & Air Conditioning company

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About Glenn Heating & Air Conditioning company
Glenn Heating & Air Conditioning Company operates in Cleveland, Ohio, earning a perfect 5-star rating from one verified customer review. The lone reviewer, Thomas Harrell, praised the team for their communication throughout the process, offering a reasonable quote and helping select the best AC units for their home. The company maintains extended Saturday hours from 6 AM to 8 PM and round-the-clock availability on Wednesdays, accommodating schedules that many competitors cannot match.
Based on Thomas Harrell's account, this contractor prioritizes clear communication and homeowner education. Rather than pushing the most expensive option, the team walked the customer through available AC units and helped determine the right fit for their specific home. The review makes no mention of brand certifications or specialty equipment, suggesting a generalist approach rather than a niche specialization. Their strength appears to lie in transparent pricing and honest guidance rather than proprietary systems or contractor-exclusive products.
Thomas Harrell's through-the-wall AC installation took place on a scheduled installation day that the team handled with notable efficiency. Two technicians arrived prepared and completed the work smoothly, taking time to observe COVID precautions in the home. Harrell notes they were both kind and professional throughout the process. So satisfied was Harrell that they already recommended Glenn Heating to a colleague planning to upgrade their home cooling system.
What Customers Say
The sole reviewer awarded 5 stars, citing the team's communication, reasonable pricing, and efficient same-day installation. COVID precautions earned a specific mention as a differentiating factor during the service visit. This perfect rating and the explicit word-of-mouth recommendation suggest a customer experience strong enough to generate referrals.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–7 PM |
| Tuesday | 8 AM–7 PM |
| Wednesday | Open 24 hours |
| Thursday | 8 AM–7 PM |
| Friday | 8 AM–7 PM |
| SaturdayToday | 6 AM–8 PM |
Services
Through-the-Wall AC Unit Installation
Professional measurement, unit selection guidance, and complete installation of through-the-wall cooling systems.
AC Repair & Maintenance
Diagnostics and repair services for existing cooling systems to restore performance and extend equipment life.
Heating System Installation
Furnace and heating equipment installation for Cleveland-area homes requiring winter-ready heating solutions.
Indoor Air Quality Solutions
Assessment and installation of air quality products to reduce allergens, humidity, and airborne particulates.
System Replacement Consulting
Honest guidance on whether repair or full replacement makes more sense for aging or failing HVAC equipment.
Emergency Response
Availability windows that accommodate urgent repair requests, with same-day response when scheduling permits.