Neptune Plumbing

Neptune Plumbing serves the Cleveland metro area with a 4.9-star rating drawn from 80 customer reviews, positioning itself as a highly recommended residential and commercial plumbing provider. Operating from a physical location in the city, the team handles everything from routine fixture services to complex sewer repairs and water heater installations. The business maintains standard weekday hours from 7 AM to 5 PM, with emergency plumbing services available for urgent situations requiring immediate attention. Cleveland homeowners particularly benefit from their drain cleaning and leak detection capabilities, addressing common issues in older Northeast Ohio housing stock.

What distinguishes Neptune Plumbing is their comprehensive service model that combines traditional plumbing expertise with modern diagnostic technology. Their video camera sewer inspection service allows technicians to pinpoint underground issues without invasive digging, while hydro jetting provides thorough drain cleaning for stubborn clogs. The business offers both repair and new installation services for water heaters, giving homeowners options rather than pushing replacement in every scenario. Backflow services and piping repiping address safety and code compliance concerns that Cleveland property managers must consider, particularly in multi-unit buildings.

Customer reviews highlight specific technicians who deliver consistent results. Riley earned praise for conducting a full home inspection while replacing furnace and humidifier filters, demonstrating comprehensive service beyond basic plumbing. Logan resolved a toilet drainage problem that had recurred over two years, with the reviewer noting improved performance after the repair. For a same-day water heater replacement, Toseland arrived precisely at the scheduled 1 PM appointment and completed the installation efficiently. These documented experiences reflect the kind of responsive service that generates strong word-of-mouth recommendations in Cleveland neighborhoods.