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About New Comfort Heating & Cooling
New Comfort Heating & Cooling serves Cleveland, Ohio as a heating contractor with a 4.3-star rating drawn from seven customer reviews. The business handles residential furnace and air conditioning systems for homeowners throughout the Cleveland metro area, providing installation, repair, and maintenance services. Reviewers mention the company works on equipment ranging from older baseboard heating systems to modern two-stage furnaces and central air conditioning units.
Customer reviews reference specific equipment brands that the company has installed, including Heil two-stage furnaces and Carrier high-efficiency air conditioning units. A programmable thermostat was also part of at least one complete system installation. The company appears to handle both new equipment installations and repairs on existing systems, with some reviewers noting the business will attempt repairs on older equipment rather than immediately recommending full replacement.
Multiple reviewers specifically name technicians Cliff and Dan, describing their work on complex heating issues that previous contractors could not resolve. One reviewer recounts that Cliff and Dan addressed persistent problems with baseboard heat and forced air systems across different levels of a split-level home, including correcting mistakes made by an earlier company. Another describes a same-day or next-day response after a difficult situation with a previous HVAC company. A third mentions the technician talked them through a troubleshooting step over the phone, avoiding an unnecessary service call.
What Customers Say
Three of four detailed reviewers specifically name technicians Cliff or Dan, and all three give five-star ratings. Negative feedback centers on pricing and warranty disputes, while positive reviews cite problem-solving skill and cleanup thoroughness.
Services
Furnace Installation
Installation of new heating systems including two-stage furnaces for residential homes.
Air Conditioning Installation
Central AC system installation, including high-efficiency units from major brands.
Furnace Repair
Diagnostic and repair services for furnace blower motors, heating components, and system failures.
AC Repair
Repair services for air conditioning systems and cooling equipment.
Heating Maintenance
tune-ups and maintenance services to keep heating systems operating efficiently.
System Troubleshooting
Diagnostic services, including phone-based troubleshooting to avoid unnecessary service visits.
Old Equipment Repair
Assessment and repair of older heating systems, including baseboard and legacy heating equipment.