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About Ohio Refrigeration Services
Ohio Refrigeration Services operates as an appliance repair provider serving Cleveland and surrounding communities. The business holds a 2.5-star rating compiled from six customer reviews, offering repair solutions for household appliances. Prospective clients can reach the team at (216) 351-6988 during standard business hours to request service for their malfunctioning equipment.
Customer feedback reveals significant inconsistencies in service delivery. Multiple reviewers document experiences involving missed appointments, communication breakdowns, and pricing disputes. One client recounts a sequence of failed scheduled visits while another describes a $160 charge for a six-hour delayed service call that resolved with minimal intervention. A separate reviewer notes successful same-day response during severe weather conditions, suggesting capacity for emergency situations when staffing permits.
Specific scenarios from recent reviews illustrate the range of client interactions. One customer describes requesting twenty-four-hour service during a blizzard and encountering an abrupt cancellation, though the business owner later followed up with an apology. Another reviewer references a humorous same-day service visit involving an unusual incident with an AC unit. These accounts demonstrate variable service quality and customer communication approaches.
What Customers Say
Three of six reviews assign one star due to no-show appointments and pricing disputes, while one five-star review describes rapid same-day response. Customer sentiment centers on communication reliability, with negative experiences citing repeated scheduling failures and positive experiences noting quick technician dispatch.
Services
Refrigerator Repair
Service for household refrigerators including built-in and specialty units like Sub-Zero brands.
AC Unit Repair
Repair services for residential air conditioning systems and related cooling equipment.
Emergency Appliance Service
Twenty-four-hour availability for urgent appliance breakdowns requiring immediate attention.
Diagnostic Assessment
Evaluation of malfunctioning appliances to identify required repairs and estimated costs.
Preventive Maintenance
Routine check-ups designed to extend appliance lifespan and prevent unexpected failures.