Parma Air Heating & Cooling

Parma Air Heating & Cooling serves Cleveland area homeowners as a heating contractor holding a 3.0-star average rating drawn from 8 client reviews. The business provides furnace and air conditioning services to residents across the Cleveland metro area, including surrounding communities. Technicians respond to emergency calls for heating system failures, with multiple reviewers describing same-day or next-day service during critical situations.

The company handles furnace diagnostics and repair for residential heating systems, including identification of faulty components and complex system issues. Reviewers mention service on Carrier brand equipment, with technicians explaining part availability challenges during supply chain constraints. The team performs system replacements when repairs are not feasible, addressing issues ranging from blower malfunctions to heat exchanger failures that present safety concerns.

Multiple reviewers reference interactions with a technician named Brian who provided emergency furnace service, including late-evening calls during winter weather events. One customer described a scenario where the technician identified carbon monoxide seepage from a failing heat exchanger and arranged furnace replacement the following day. Another reviewer noted Brian expedited an appointment to prevent a customer from enduring a cold weekend without functional heating. However, negative reviews cite concerns about communication gaps, delayed follow-through on agreed compensation, and installation errors that left a new AC unit unusable during extreme heat.