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About Patriot Heating and Cooling
Patriot Heating and Cooling serves Cleveland and surrounding Lake and Geauga County communities as a family-owned HVAC contractor with a 4.8-star average across 76 verified client reviews. The company provides residential and commercial heating, cooling, and indoor air quality solutions, positioning itself as a local alternative to larger corporate service networks. Their $35 service call rate signals a commitment to accessible diagnostics, allowing homeowners to understand system issues without financial barrier before committing to major repairs or replacements.
What distinguishes Patriot Heating and Cooling from neighboring contractors centers on their indoor air quality specialty and transparent pricing model. The website promotes REME HALO air purification systems alongside traditional heating and cooling equipment, addressing a growing homeowner concern about airborne contaminants in Northeast Ohio homes. Multiple reviewers specifically praised the company for providing detailed estimates without unnecessary upgrades, a frustration frequently voiced about competing HVAC companies who propose costly add-ons that inflate final bills.
Customer reviews illuminate real-world service scenarios that prospective clients can evaluate. One reviewer described Jerry arriving for a boiler replacement estimate with deep knowledge of the existing 25-year-old system, then coordinating a three-technician installation that proceeded exactly as quoted with no surprise costs. When a valve issue emerged months later, Jerry returned without hesitation to resolve it. Another reviewer detailed Jacob diagnosing an issue during a scheduled visit, calling from the driveway to confirm arrival before beginning work, then explaining the problem and repair in terms a non-technical homeowner could understand. A third review contrasted Patriot favorably against a 30-year relationship with a previous HVAC provider, noting the new company "blew them away" in professionalism and outcome.
What Customers Say
Every reviewer awarded 5 stars, with all six detailed reviews praising specific technicians by name and describing successful resolutions to distinct problems: boiler replacement, valve repair, diagnostic visits, furnace and AC upgrade, and new equipment installation. Five reviewers mention pricing favorably, using words like "reasonable" and noting absence of unexpected costs.
Services
Heating System Installation
New furnace and boiler installation for residential homes, with equipment options spanning standard efficiency to high-performance models.
AC Repair and Maintenance
Air conditioning diagnostic services, refrigerant handling, and system tune-ups to restore cooling performance.
Commercial HVAC Systems
Heating and cooling solutions designed for office buildings, retail spaces, and business operations requiring reliable climate control.
Indoor Air Quality
Assessment and installation of air purification systems including REME HALO units to address airborne contaminants.
System Replacement
Complete removal of old heating or cooling equipment and installation of new equipment with old component disposal.
Boiler Service
Specialized repair and replacement services for residential boiler systems, including older units dating back decades.
Financing Options
Payment plan availability for qualified homeowners seeking to spread equipment costs over time rather than paying upfront.