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About Roberts Heating & Cooling
Roberts Heating & Cooling maintains a 4.8-star rating across 26 customer reviews in Cleveland, Ohio. The contractor handles residential heating and cooling needs, from system diagnostics to complete equipment replacements. Reviewers consistently mention prompt response times, transparent pricing, and thorough explanations of repair options before work begins.
The company distinguishes itself through competitive pricing and flexible financing. One reviewer received a quote between $8,000 and $10,000 for a full furnace and central air installation, significantly lower than a competing bid of $14,000. Roberts Heating & Cooling offered zero-down financing, making the investment manageable for homeowners facing unexpected system failures. The company also provides a 10-year warranty on new installations and handles removal of old equipment.
Customer reviews highlight specific technicians who handled challenging situations. A reviewer described Robert arriving within two days during cold weather to replace a 31-year-old furnace, deducting the cost of prior service from the new installation. Another reviewer noted Jason arriving at the agreed time, working efficiently, and leaving the property cleaner than before. These accounts reflect the company's commitment to completing jobs properly and ensuring customer comfort throughout the process.
What Customers Say
All 26 reviews award 5 stars, with customers specifically naming technicians Robert and Jason. Multiple reviewers praise transparent pricing, while others highlight the company hauling away old equipment and standing behind their work with a 10-year warranty.
Services
Central Air Replacement
Complete removal and installation of new cooling systems, including the outdoor condenser and indoor evaporator.
Furnace Installation
New furnace installation with options ranging from standard efficiency to high-performance models.
Thermostat Installation
Upgrade to modern thermostats with programmable and smart home compatibility features.
System Diagnostics
Comprehensive inspection of heating and cooling equipment to identify issues and recommend solutions.
Emergency Repair
Quick response for heating and cooling failures, with same-day or next-day service availability.
Equipment Removal
Haul-away of old furnaces, air conditioners, and related components after replacement.