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About Stone Heating Cooling Plumbing & Electric
Stone Heating Cooling Plumbing & Electric serves Cleveland and the surrounding communities with a 4.3-star rating drawn from six customer reviews. The contractor handles heating, cooling, and plumbing work for residential properties, with at least one reviewer confirming service in nearby Highland Heights. Customers describe the team as courteous and professional, noting responsive communication throughout service calls. Without a public-facing website, the business maintains its presence through word-of-mouth referrals and repeat clients in the Cleveland area.
What distinguishes this contractor emerges in how they present options to homeowners. Reviewers mention receiving multiple quotes with detailed breakdowns, allowing customers to compare equipment selections and pricing tiers. The team offers various equipment options and provides financing alternatives for major installations. This transparent approach to presenting choices reflects a customer-focused methodology rather than steering toward a single solution. The contractor prioritizes keeping homeowners informed at every stage, with one reviewer specifically noting they never had to wonder about project progress.
Specific scenarios from recent work illustrate their capabilities. For one household, the team replaced a 60-year-old HVAC system, with the reviewer praising the crew's punctuality, thoroughness, and respect for the home environment during installation. Another customer noted the team understood the stress involved with a complete system replacement and provided options to ease the decision-making process. A third reviewer described same-day arrival to repair a broken AC unit, with the technician completing the work thoroughly. Technicians named in reviews include Josh, who managed the estimates and communication, and Peter, who performed installation and repair work.
What Customers Say
Five of six reviewers award five stars, with customers specifically praising transparent communication, multiple quote options, and thorough work. The single one-star review cites an unresolved quote request. Across positive reviews, customers mention the team understood their stress, offered equipment and financing options, and completed work to the homeowner's satisfaction.
Services
HVAC System Replacement
Complete removal and installation of new heating and cooling systems for residential homes.
AC Repair
Diagnostic and repair services for air conditioning systems that have stopped working.
AC Maintenance & Servicing
Scheduled servicing to maintain system performance and restore functionality.
Heating System Installation
New heating unit installation, including equipment selection and financing options.
Equipment Options & Consultation
Multiple quote options with detailed comparisons to help homeowners choose the right system.