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About WM. E.Donnelly Heating & Cooling
WM. E. Donnelly Heating & Cooling maintains a 4.8-star rating across 16 verified customer reviews in Cleveland, Ohio. This local contractor handles residential heating and cooling systems, serving homeowners throughout the greater Cleveland metro area and surrounding neighborhoods. The company operates out of a single office location and responds to service calls within the city proper. Reviewers frequently mention scheduling appointments and receiving diagnostic evaluations for both furnaces and central air conditioning units.
Without a public-facing website, details about brand partnerships, certification badges, or specialized equipment offerings remain limited. The contractor appears to handle standard residential HVAC systems, though specific manufacturer affiliations or factory-authorized dealer status cannot be confirmed through available channels. Service descriptions on review platforms indicate standard repair and replacement work, but the business does not publicly advertise unusual specialty services, rebate programs, or workmanship guarantees.
Customer accounts reference a technician named Dave who has conducted annual inspections for multiple reviewers over several years. One reviewer described Dave arriving for a scheduled furnace and central air evaluation, ultimately recommending a full system replacement. Another account detailed a diagnostic visit where Dave identified an ignition control issue and provided a repair estimate before discussing replacement options. These accounts illustrate on-site troubleshooting and honest assessment communication, though individual experiences varied in outcome.
What Customers Say
Among 16 reviews, the company holds a 4.8-star average with all positive ratings citing technician consistency and thorough inspections. One negative review explicitly mentions pricing concerns and feeling pressured toward a replacement purchase. Positive accounts do not mention emergency availability, while the single 1-star review describes a service call that did not result in a repair.
Services
Furnace Repair & Maintenance
Diagnostic evaluation, ignition system repairs, and annual tune-ups for residential forced-air heating systems.
Central Air Conditioning Service
Cooling system inspections, refrigerant handling, and AC unit maintenance for residential homes.
New Equipment Installation
Full furnace and central air replacement installations, including equipment selection guidance.
System Diagnostics
On-site troubleshooting to identify specific component failures with written repair estimates.
Parts Replacement
Component-level repairs including ignition controls, gas valves, and pilot assemblies using manufacturer-supplied parts.