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Claim This BusinessBassett Services delivers heating, cooling, plumbing, and electrical repairs across the Columbus metro area while maintaining an impressive 4.7-star average drawn from more than 2,000 customer reviews. The company operates around the clock every day of the week, a rarity among local contractors that proves valuable when furnace failures strike during January cold snaps or AC compressors give out during July heat waves. Homeowners in Columbus, Dublin, and Westerville can reach the team directly at (740) 204-5960 for both scheduled maintenance and urgent after-hours calls.
While the company's website content was unavailable for this profile, customer reviews reveal a team of named technicians including Chris Welch, Tavon, and Adam who each earn consistent praise for professionalism and clear communication. One reviewer details how Chris resolved a frozen outdoor faucet that leaked into a basement, reconfiguring the water line and adding a shutoff valve. Another mentions Tavon discovered a blown furnace fuse and walked the homeowner through the repair options before presenting a maintenance agreement. These specific scenarios suggest the company prioritizes transparency and educates customers rather than pushing unnecessary replacements.
Nearly all 2,043 reviews carry 5-star ratings, with technicians named consistently across positive feedback. One 1-star review cites communication delays on tax paperwork rather than service quality. The pattern suggests strong operational competence paired with occasional administrative slowdowns.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnoses and repairs furnace failures, includes seasonal tuneups and filter changes for heat pump and traditional systems.
Air conditioning repair, refrigerant charging, and preventive maintenance for Columbus summers.
Fixes frozen outdoor faucets, water line reconfigurations, shutoff valve installations, and leak detection.
Evaluates electrical panels, provides repair estimates, and offers financing options for panel replacements.
Specializes in heat pump operation diagnostics,fuse replacement, and efficiency assessments for dual-fuel systems.
24-hour same-day response for heating, cooling, plumbing, and electrical emergencies every day of the week.