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Claim This BusinessBassett Services operates as a multi-trade contractor in Columbus, Ohio, delivering heating, cooling, plumbing, and electrical solutions to residential customers across the region. With 860 client reviews yielding a 4.8-star average, the company has established a strong reputation built over years of continuous operation. Their technicians maintain open 24-hour availability every day of the week, ensuring Columbus homeowners can reach them whenever equipment failures or system emergencies arise. The business serves the broader Columbus metro area and surrounding suburbs, responding to calls throughout Franklin County and adjacent communities.
The company's multi-trade model distinguishes them from single-discipline contractors, allowing a single service call to address interconnected issues in heating, cooling, plumbing, or electrical systems. Their 24/7 emergency availability means homeowners avoid the stress of after-hours voicemail when furnaces fail during winter cold snaps or AC units malfunction during summer heat waves. This round-the-clock access, combined with their broad skill set across four major trade categories, positions Bassett Services as a practical option for Columbus residents seeking a single trusted provider for multiple home systems.
Customer reviews name specific technicians and describe concrete scenarios that illustrate the company's service approach. Walter, praised by reviewer Jon Yu, walked the homeowner through each step of the repair process before and after the work, demonstrating a commitment to transparency. Spencer earned recognition from Robin Hahn for meticulous water heater installation and copper piping work over an eight-year customer relationship, highlighting Long-term client satisfaction. Tim, mentioned by Jeff Scalise, provided same-day service for a broken pipe while explaining the issue and follow-up steps. For a detached garage electrical outage, Adam and Mark completed a same-day repair after assessing the damage and gathering necessary materials, restoring power within hours.
5 of 6 reviewers award 5 stars, with the sixth giving 4 stars for a delayed appointment despite praising technician communication. Same-day service appears in multiple positive reviews. The single 4-star review cites cost as the reason for the lower rating but acknowledges helpful communication throughout the day.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Furnace diagnostics, repair, and new equipment installation for Columbus homes experiencing heating failures.
Air conditioning tune-ups, refrigerant service, and cooling system repairs for Ohio summers.
Pipe repair, water heater installation, leak detection, and fixture replacements including copper piping.
Wiring repairs, panel upgrades, and electrical troubleshooting for residential and detached structures.
24-hour availability for urgent HVAC, plumbing, and electrical issues requiring immediate response.