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Claim This BusinessAbout First Response Heating & Cooling
First Response Heating & Cooling operates as an HVAC contractor serving Columbus, Ohio and the greater central Ohio region, including Athens and surrounding communities. The company maintains aperfect 5.0-star rating aggregated from 11 homeowner reviews posted across major platforms. This client feedback volume represents meaningful market validation, with every reviewer awarding the full five stars. Customers in the Columbus metropolitan area and nearby Athens county have documented their experiences with this contractor, noting professionalism, technical knowledge, and courteous interaction with service technicians. Several reviewers specifically cite the team's responsiveness and willingness to accommodate urgent schedulingneeds, particularly during weather-related emergencies when heating systems fail during extreme temperature conditions.
From the collected Client narratives, certain capability patterns emerge consistently across multiple independent reviews. The company handles furnace replacement and major heating system failures requiring same-day turnaround, addressing situations where homeowners face complete system breakdowns during frigid Ohio winters. Gas fireplace maintenance and repair represent another documented service category, with at least two reviewers specifically mentioning their fireplaces were restored to proper operation. Windowair conditioning unit installation also appears in customer accounts, suggesting the contractor provides supplemental cooling solutions beyond central HVAC systems. The breadth of documented repairs indicates broad technical competency spanning both heating and cooling disciplines, though specific brand partnerships or manufacturer certificationsare not detailed in the available review corpus.
Two separate reviewers specifically name Andrew as the technician who delivered their service, describing him as professional and thorough in diagnosis and repair procedures. One homeowner documented a situation where their furnace failed completely during an intense cold snap, and Andrew's team replaced the entire unit within 24 hours, preventing potential harm to the household. Another customer's account describes a serious heating emergency involving carbon monoxide concerns, emphasizing the life safety implications of proper HVAC repair work. A third reviewer mentions Andrew and crew arrived same-day to address her heating issue, installing temporary window AC units during summer heat when her primary cooling system failed. These documented scenarios demonstrate handling of Time-sensitive emergencies across both heating and cooling seasons, with emphasis on rapid response and customer safety.
What Customers Say
All eleven published reviews award perfect 5-star ratings, with three homeowners specifically identifying Andrew as the delivering technician. Emergency responseappears prominently across accounts, with documented instances of same-day arrival during extreme weather events and furnace replacements completed within 24 hours ofinitial service request.