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Claim This BusinessLegacy Heating and Cooling holds a 4.9-star rating from 151 verified Columbus homeowner reviews, reflecting consistent excellence across heating and cooling installations and repairs. Located in central Ohio, the company serves the Columbus metro area including neighborhoods such as Clintonville, German Village, and the University District. Their responsive team handles both scheduled maintenance and urgent service calls throughout theweekdays from 8 AM to 5 PM, providing that peace of mind when temperature extremes hit the capital city.
Multiple reviewers highlight the company's ability to dispatch technicians the very next day, even for non-emergency calls. Several customers note fair, transparent pricing after competitors provided significantly higher estimates. The team explains repair options in plain language, ensuring homeowners understand exactly what work their system requires before any action begins.
Customer stories reveal technicians who arrive prepared and communicate clearly. Chris performed a furnace repair for Stephanie Sinagra, walking her through each diagnostic step in understandable terms. For Jake Moss, James and Marquise completed a full system install including furnace, air conditioner, and water heater, arriving on schedule and maintaining clean worksites throughout the project. Robert Harold's review describes how Legacy responded the morning after his call, providing relief during a brutal heat wave when his regular service company quoted an 8-day wait.
8 reviewers specifically mention same-day or next-day service response, a pattern that appears exclusively in 5-star reviews. Multiple customers contrast Legacy's speed with other contractors who quoted multi-day or multi-week waits, with one mentioning an 8-day delay from a competitor during 90-degree weather. Pricing appears in both positive and critical reviews, but positive reviews emphasize transparency while negative reviews cite cost concerns without detailing specific amounts.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Complete furnace replacement and new installation including system sizing, permitting, and post-install testing.
AC system installation with proper refrigerant handling, thermostat integration, and efficiency verification.
Diagnostic services, part replacement, and tune-ups for residential furnaces of all major brands.
Cooling system diagnostics, compressor service, and refrigerant leaks addressed for home air conditioning.
Traditional tank water heater installation completing whole-home comfort system upgrades.
Seasonal tune-ups and filter changes to extend equipment lifespan and maintain efficiency ratings.
Home heating and cooling assessments explaining current condition and recommended repairs in understandable terms.