Lennox Stores (Parts Plus)

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Claim This BusinessAbout Lennox Stores (Parts Plus)
Lennox Stores Parts Plus in Columbus, Ohio operates as a wholesale distributor exclusively serving licensed HVAC contractors and service professionals. With a 3.9-star rating derived from 30 client reviews, this facility functions as a trade-only outlet where shoppers must hold valid contractor credentials and maintain an active account to purchase replacement components. Located in the north Columbus metropolitan area, the operation maintains standard operating hours Monday through Friday from 7:30 AM to 4:30 PM, with weekend availability not offered. The location functions as a Lennox-certified parts procurement center, supplying genuine OEM components for heating and cooling equipment installations and repairs.
Unlike retail HVAC supply houses open to general walk-in traffic, this distributor operates on a business-to-business model requiring professional licensing verification before transactions proceed. The facility maintains inventory focused on Lennox replacement parts and associated heating, ventilation, and air conditioning system components. Service turnaround reflects typical wholesale distribution timelines rather than emergency dispatch response, as the operation is structured for contractor account holders sourcing materials for ongoing installation and maintenance work.
Customer feedback highlights (Chris Miller) as the store manager who assisted contractors with locating difficult-to-source components, with one reviewer noting his willingness to clarify account requirements and procurement procedures. Another account holder reported successful acquisition of a specialty part after direct inquiry, while a separate client described frustration over a billing discrepancy involving duplicate charges when pickup delays occurred. The operation requires upfront contractor verification before part release, distinguishing its trade-only model from consumer-accessible retail alternatives.
What Customers Say
Three of eight reviewers awarded five stars citing component availability and staff assistance, while four one-star reviews cite refusal to serve retail customers and billing complications. Positive feedback frequently mentions Chris Miller specifically.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |