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Claim This BusinessProgress Supply Inc operates as a wholesale heating equipment supplier serving contractors across central and southern Ohio, with additional coverage into Kentucky. Based on Fields Avenue in Columbus, the company maintains five regional locations including Cincinnati, Dayton, Hebron, and Louisville. The distributor has earned a 4.4-star rating across 15 customer reviews, with recent feedback highlighting consistent product availability and knowledgeable staff. Unlike retail HVAC shops, Progress Supply exclusively serves licensed contractors and business accounts, functioning as a supply hub for the trade professional community.
What distinguishes this distributor from typical supply houses is their coordinated multi-location network designed to get parts to job sites efficiently across state lines. Their website references a credit application process for establishing contractor accounts, suggesting terms-oriented relationships with trade professionals. The Featured Vendors section indicates multiple manufacturer partnerships, though specific brand names were not prominently displayed. They stock equipment ranging from residential systems to commercial-grade heating solutions, and operate on a business-day schedule with weekday hours from 7 AM to 5 PM.
Customer feedback points to specific staff experiences worth noting. Bruce Wilson specifically names Mark Spence as a customer service representative who consistently delivers attentive care on every order. Multiple reviewers describe the staff as knowledgeable and friendly, with Joe C calling it the best supply house in town. One reviewer with a lower rating mentioned order discrepancies, while another clarified that Progress Supply serves wholesale customers only, homeowners seeking retail purchase options may need to look elsewhere.
Four of seven detailed reviews award five stars, praising staff knowledge and friendliness. Two reviews mention wholesale-only service and one cites an order accuracy issue. Named representative Mark Spence receives explicit commendation for customer service quality.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Distributing heating and cooling equipment exclusively to licensed trade professionals.
Supplying larger-scale heating solutions for commercial building projects.
Offering products from multiple manufacturers through their vendor network.
Credit application and account setup for ongoing trade professional relationships.
Sourcing replacement components and repair parts for contractor service calls.
Five warehouse locations across Ohio and Kentucky for contractor pickup.