The Waterworks Plumbing, Drain, Heating & Cooling

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About The Waterworks Plumbing, Drain, Heating & Cooling
The Waterworks Plumbing, Drain, Heating & Cooling has served Columbus, Ohio residents and businesses since establishing its operations in the area. The company holds appropriate licensing for plumbing, heating, and cooling work throughout Franklin County and surrounding communities including Dublin, Westerville, Reynoldsburg, and Grove City. With 2,166 verified customer reviews generating a 4.7-star average rating, the business has built a documented track record spanning residential service calls and commercial projects. The company maintains 24-hour availability across all seven days, ensuring emergency response capability for sudden leaks, heating failures, or cooling system breakdowns.
The company distinguishes itself through its broad trade capability combining plumbing, drain services, heating, and cooling under one service agreement. This integrated approach eliminates the need for homeowners to coordinate multiple contractors when intersecting systems require attention. The businessemploys licensed technicians trained to handle both traditional plumbing infrastructure and modern HVAC equipment, creating a unified service model uncommon among specialty contractors.
Customer feedback highlights specific technicians tackling distinct challenges. Kameron resolved a kitchen faucet installation requiring replacement of hot and cold water shut-off valves and quarter-turn angle stops, completing the work efficiently while explaining each step to the homeowner. At a commercial location, Thomas diagnosed a systemic issue other contractors had misidentified, taking time to explain the system mechanics before implementing a proper repair. Another homeowner praised technicians Mike and Matt for their patience in answering questions and resolving a problem requiring two separate service visits. These testimonials illustrate the company's capacity for both routine installations and complex diagnostic scenarios.
What Customers Say
Every reviewer awarding 5 stars specifically names the technician who assisted them, indicating personalized service delivery. Multiple reviews mention same-day or next-day appointment availability despite the company maintaining a busy schedule. Four of four detailed reviews praise technician communication and respect for the customer's property.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Kitchen Faucet Installation & Repair
Complete faucet replacement including faucet selection guidance, removal of existing fixtures, and installation of new valve configurations.
Water Shut-Off Valve Service
Installation of quarter-turn angle stops and main shut-off valves for improved reliability and faster emergency shutoff capability.
Drain Cleaning & Unclogging
Professional drain clearing services addressing kitchen sinks, bathroom drains, and main sewer lines using appropriate techniques.
Heating System Repair & Maintenance
Furnace and heating equipment diagnostics, repair, and routine maintenance to ensure winter operational readiness.
Cooling System Service
Air conditioning repair, maintenance, and replacement services for residential and light commercial applications.
Emergency Plumbing Response
24-hour emergency service for sudden leaks, pipe bursts, and other urgent plumbing situations requiring immediate attention.
Commercial Plumbing & HVAC
Service capabilities extending to commercial facilities including schools and business locations.