Benjamin Franklin Plumbing & Drains - Dayton, OH

Benjamin Franklin Plumbing & Drains operates from Englewood, Ohio, serving the greater Dayton metro area with plumbing and drain services. The business maintains a 4.9-star rating across 1,345 customer reviews, reflecting consistent service quality in a market where plumbing contractors often struggle to earn sustained positive feedback. The company provides round-the-clock availability every day of the week, a operational detail that differentiates them in a service category where emergency responsiveness frequently determines customer satisfaction.

The contractor specializes in drain line repair and replacement, a focus area that appears repeatedly across customer reviews describing main drain line work and multi-drain cleaning projects. Reviewers consistently mention professional interactions with office staff and field technicians, noting that the team kept customers informed throughout the service process and maintained competitive pricing despite the specialized nature of drain work. The business offers same-day service capabilities, a practical advantage for homeowners facing urgent plumbing situations.

Customer reviews name several technicians who handled specific scenarios. Edward performed an annual inspection for one reviewer who appreciated his ability to answer questions thoroughly and provide peace of mind. Jacob completed estimate work quickly and at reasonable cost, according to a reviewer from Troy. Jeremiah arrived on-site and completed work promptly, while another technician named Bryan diagnosed a dryer vent issue during a follow-up visit and waived the charge when determining the problem stemmed from previous substandard work. A technician identified as JT cleaned three drains for one homeowner, tidying the work area afterward.