Integrity heating and cooling

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Claim This BusinessAbout Integrity heating and cooling
Integrity Heating and Cooling operates as a fully licensed HVAC contractor serving Germantown and the surrounding Montgomery County communities. With a 4.8-star average drawn from 48 client reviews, the company has established a track record of responsive service backed by transparent pricing and code-compliant installations. Owner Larry directly manages service calls, including emergency requests arriving outside standard business hours. The company maintains round-the-clock availability, ensuring homeowners can reach a qualified technician regardless of when system failures occur.
The company partners with Carrier as a primary equipment manufacturer, offering the full lineup of residential heating and cooling systems along with Infinity series air purification units featuring Captured and Kills filtration technology. Their service menu extends into specialized trades including sheet metal fabrication, attic insulation, and comprehensive energy audits designed to identify efficiency opportunities in existing homes. Integrity participates in Carrier Cool Cash rebate programs, enabling qualified customers to claim up to $2100 on qualifying system purchases. The company also facilitates financing arrangements for major equipment investments.
Customer narratives underscore the direct response model that defines this operation. When Bryce Kasinec discovered his furnace failing during subzero temperatures on a Sunday, Larry returned his call within minutes and arrived at the residence within two hours. The diagnosis revealed improper gas pressure calibration from original construction, a defect three previous service companies overlooked across eight years. The team installed a custom cold-air return and Carrier furnace in a single day, achieving 35 percent reduced operational runtime. Other reviews confirm consistent same-day arrival for urgent calls and thorough explanations during the diagnostic process.
What Customers Say
All 48 reviewers assign 5-star ratings, with emergency response speed cited as a defining theme across feedback. Multiple customers explicitly name Larry as the responding technician, emphasizing direct access to ownership rather than dispatch-based service models. Cost comparisons appear frequently, with several reviewers noting final expenses fell below initial quotes despite unexpected complications.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating System Installation
New Carrier furnace installation including equipment selection guidance, permitting, and code-compliant setup.
AC and Cooling Services
Air conditioning installation, repair, and seasonal maintenance for residential systems.
Emergency HVAC Repair
Round-the-clock emergency response for furnace and AC failures requiring immediate attention.
Preventive Maintenance
Regular service agreements designed to maintain system efficiency and extend equipment lifespan.
Indoor Air Quality Solutions
Air purification systems and ventilation improvements targeting allergens and pathogens.
Energy Audits
Home energy assessments identifying efficiency losses and improvement opportunities.