ComforTec Inc.

ComforTec Inc. operates as a fireplace and outdoor living specialty store serving Massillon and surrounding Ohio communities. The business holds a 4.8-star rating from 115 reviews and serves Stark, Wayne, Summit and surrounding counties. As a family-owned enterprise, the company has been providing heating equipment, grills, and pool supplies for over 30 years, operating from a showroom where customers can explore products in person.

The business distinguishes itself through diverse brand partnerships and product variety. It carries Regency and Travis Industries fireplaces, offering freestanding units and inserts powered by gas, wood, or pellets. Outdoor offerings include Traeger pellet grills and MHP gas grills, along with fire pit accessories and pie irons. Pool and spa services cover chemical maintenance and parts replacement, enabling customers to handle year-round pool equipment upkeep from a single source.

Customer reviews highlight responsive service during emergency heating situations. One reviewer described a technician arriving late in the evening during freezing temperatures, diagnosing the furnace issue, and returning the following morning with parts to complete repairs. Pool department staff member Tracy receives repeated mentions for product knowledge and customer assistance. While the majority of reviews praise the service quality, one reviewer described an unresolved inspection situation where follow-up did not meet expectations.