Lindsay Plumbing and Heating, Inc.

Lindsay Plumbing and Heating, Inc. operates as a family-owned contractor serving commercial and residential clients across Northeastern and Southern Ohio, with a physical location at 12727 Lincoln Way NW in Massillon. The business holds a 3.6-star rating derived from five customer reviews, and maintains standard operating hours from 7:00 AM to 4:30 PM on weekdays while remaining closed on weekends. According to their website, the company brings more than 55 years of industry experience to every project, positioning themselves as a blend of personalized small-business service with professional outcomes comparable to larger commercial operations.

What distinguishes Lindsay Plumbing and Heating from area competitors is their explicit focus on commercial plumbing and design-build projects, targeting commercial establishments, property management firms, food services operations, remodeling contractors, and new construction developers. The company promises on-time and on-budget delivery for commercial projects, a claim that differentiates them from many residential-focused plumbers in the Stark County region. Their service model emphasizes maintaining an outstanding reputation for quality and reliability across their commercial client base.

Customer experiences with Lindsay Plumbing and Heating reveal mixed results that warrant consideration. Reviewer Becca Osborn described receiving amazing and quick service, while Josh Kerestes praised the ownership team as wonderful people to work with. However, John Emmons recounted a frustrating experience attempting to schedule a backflow test, noting he felt ignored until posting a Google review and ultimately being told the earliest availability was three weeks out. Bethany Simmons reported a very rude phone interaction. These contrasting experiences suggest service quality may vary depending on the nature and timing of the request.