Sturm & Son Plumbing

Sturm & Son Plumbing serves Massillon, Ohio with a 4.9 rating across 124 reviews. The business operates seven days a week from 6 AM to 11:30 PM, providing residential and commercial plumbing services throughout Stark County. Reviewers consistently mention same-day response times and emergency availability, with one customer noting the team arrived within an hour of a Saturday call to address a leaking garbage disposal.

Unlike many plumbing contractors who limit weekend availability, Sturm & Son Plumbing maintains extended hours that accommodate emergency calls. Multiple reviewers specifically praised the team's diagnostic ability, with one customer noting the technician correctly identified issues that previous plumbers had improperly repaired. The business handles a range of plumbing needs from routine drain cleaning to water heater replacement.

Customer stories from reviewers reveal a pattern of rapid response and thorough service. One reviewer described how the team fixed a chronic leaking toilet that multiple other plumbers could not resolve, taking time to explain how prior repairs had been botched. Another highlighted a Saturday night emergency when the customer's hot water tank failed and no other company would respond until Monday. The team arrived that evening and completed the repair despite a stuck pipe that complicated the work.