Whisler Plumbing & Heating Inc

Whisler Plumbing & Heating Inc serves Massillon and surrounding Stark County communities with plumbing and heating system expertise. The contractor holds a 4.0-star average rating drawn from 40 customer reviews, reflecting a mix of highly satisfied clients and occasional service disappointments. Operating weekday hours from 8 AM to 4:30 PM with Wednesday hours starting at 9 AM, the business handles both plumbing repairs and heating system installations. Reviewers from nearby Canton have relied on Whisler for jobs ranging from dripping kitchen faucets to complete toilet replacements, with multiple customers noting on-time arrivals and clear communication throughout service calls.

The company distinguishes itself through same-day and after-hours emergency response capabilities that several reviewers specifically praised. Customer narratives describe technicians arriving within hours during evening heat failures and working until problems were fully resolved. The team handles radiant heating systems, a specialty noted in multiple reviews, including boiler replacements for older homes exceeding 100 years. One reviewer documented a complete boiler system swap from removal of failed units through installation of new equipment, with technicians explaining system operation to the homeowner during the process.

Customer stories highlight particular technicians by name, including Vinnie, Al, Nate, and Rachel, who responded to after-hours emergency calls and worked until faulty components were identified and temporary solutions restored heat. Another reviewer described a technician wearing protective booties to preserve carpeting during a sink replacement. Multiple five-star reviews cite courteous service, reasonable pricing, and knowledgeable explanations of system operation, while a single one-star review cited scheduling confusion where a customer was not entered into the appointment system.