Complete Comfort Systems
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Complete Comfort Systems operates as an air conditioning contractor serving Mt Vernon, Ohio, and surrounding communities. With a rating of 3.4 stars across fourteen client reviews, the company handles residential new construction installations alongside repair and maintenance work for existing systems. Their reported availability spans twenty-four hours daily throughout the weekday week, though weekend service status varies. Prospective clients evaluating this contractor will find a mixed track record reflected in the publicly available review data, suggesting careful inquiry before engagement is advisable.
What differentiates this contractor centers on their documented willingness to assist homeowners outside standard business hours. One client review describes a technician who provided telephone guidance late on a Saturday evening to troubleshoot a cooling system failure, walking the homeowner through a drain-clearing procedure that avoided a multi-day wait and reduced potential repair costs. This responsive approach contrasts with some client experiences detailing extended difficulty reaching the office during periods of limited staffing, indicating variability in service delivery depending on timing and circumstance.
Client narratives reveal both commendably responsive service and significant concerns requiring potential clients to gather clarity upfront before scheduling. A technician identified by a client name (Getuclu 4u) is noted for same-night telephone assistance that resolved an urgent cooling issue in approximately five minutes. However, alternate reviews describe problematic installations involving incomplete testing, incorrectly configured drainage connections, and ongoing disputes regarding repair responsibilities extending nearly a year post-installation. One account details another contractor discovering multiple recalled components on a furnace installed by this company, highlighting the importance of independent professional verification for major equipment purchases.
What Customers Say
Of fourteen client reviews, three award five stars citing efficient installations and responsive weekend assistance, while four one-star reviews describe billing disputes over warranty-covered work, incomplete installation procedures, and ongoing unresolved complaints. Positive feedback highlights specific technicians providing same-evening troubleshooting, whereas negative reviews reference difficult communication and installation errors causing persistent problems.
Working Hours
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Closed |
Services
New Construction HVAC Installation
Complete heating and cooling system installation for newly built residential homes, as documented in client reviews.
System Repair Services
Diagnostic and repair work for existing HVAC systems, with mixed review experiences regarding outcome quality.
Emergency After-Hours Response
Twenty-four-hour weekday availability with documented same-evening telephone support for urgent cooling failures.
Furnace and Heating System Service
Gas furnace installation, repair and maintenance, though client reviews indicate significant quality control concerns exist.
Preventive Maintenance
Ongoing maintenance services for installed systems, though specific maintenance plan details are not documented in available materials.