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About Best Plumbing
Best Plumbing operates as a plumber in New Albany, Ohio, holding a 4.7-star average rating across 13 client reviews. The company provides residential plumbing services throughout Central Ohio, working standard weekday hours Monday through Friday from 7 AM to 5 PM. The website references nearly three decades in operation, with technicians on staff who have accumulated extensive field experience.
What distinguishes Best Plumbing is their emphasis on proper diagnosis before proposing solutions, paired with transparent communication that helps clients understand their specific plumbing situation. Their messaging avoids promoting quick fixes in favor of addressing root causes, which supports longer-term system performance. This approach appeals to homeowners seeking clarity about what work truly requires attention versus temporary patches.
Customer accounts validate these operational priorities. One reviewer describes a water heater installation where the team methodically planned entrance strategy, answered questions thoroughly, demonstrated the new equipment, and completed full cleanup afterward. Another client mentions resolving low water pressure affecting multiple bathrooms, with the technician maintaining ongoing communication throughout the process.
What Customers Say
All 13 reviews carry 5-star ratings. Multiple reviewers specifically name technicians Tyler and Mark, noting their willingness to walk customers through troubleshooting steps over the phone and maintain communication throughout service calls.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| TuesdayToday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Faucet Repair and Installation
Service covering faucet fixtures in kitchens, bathrooms, and utility areas.
Sump Pump Service
Installation and repair of sump pumps for basement flooding protection.
Toilet Repair and Replacement
Full toilet installation and leak repair services.
Water Heater Services
Replacement and maintenance of traditional and tankless water heating systems.
Garbage Disposal Service
Installation and repair of kitchen garbage disposal units.
Water Purification Systems
Point-of-use water filtration and purification equipment.
Drain Repair
clearing and repair of clogged or damaged drain lines.
Gas Line Services
Installation and repair of natural gas piping systems.