CleanAlert, LLC

CleanAlert, LLC operates in Oberlin, Ohio, as a provider of connected filter monitoring systems for residential HVAC setups. The business holds a 2.3-star rating compiled from four customer reviews, with operating hours spanning Monday through Friday from 9 AM to 5 PM. This is not a traditional HVAC contractor but rather a technology company selling smart sensors that attach to HVAC systems to track filter condition and airflow metrics. Potential customers in Oberlin and surrounding Lorain County communities should understand they are purchasing a monitoring device rather than receiving installation or repair services from a conventional heating and cooling contractor.

What distinguishes CleanAlert from standard HVAC companies is their focus on filter monitoring technology paired with a companion mobile application. According to one satisfied reviewer, the system provides real-time data on filter clogging percentage alongside return air temperature readings, allowing homeowners to optimize their HVAC performance. The company previously offered web-based monitoring but has shifted to app-only access, which some customers report has limited functionality compared to the former platform. Several reviewers note that when the system functions properly, the technology delivers useful insights for managing washable filters and understanding airflow patterns.

Customer experiences with CleanAlert reveal significant variability in service quality. One reviewer describes their positive experience over 329 days with a wired sensor, praising the free service model and app interface. However, other customers report frustrating encounters: devices stopping data transmission, unresponsive email and phone support, and website functionality problems that hinder filter tracking. One customer specifically notes their system stopped working around July 2023 with no resolution. Another mentions the company plans to eliminate percentage-based clogging readings, displaying only a simple good-or-bad indicator. These mixed experiences suggest potential customers should carefully consider the support challenges some reviewers describe before purchasing.