Service Experts Cincinnati
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Claim This BusinessAbout Service Experts Cincinnati
Service Experts Cincinnati has maintained a continuous presence in the Sharonville area since 1968, originally operating as Knochelmann Service Experts before joining the national Service Experts network. The company holds an ACE certification for all technicians and maintains full licensing and insurance, serving homeowners across Cincinnati, Sharonville, Blue Ash, Mason, West Chester, and Florence with residential heating, cooling, and plumbing solutions. With a rating of 4.9 stars from 3,648 verified reviews, the company ranks among the most-reviewed and highest-rated HVAC contractors in the greater Cincinnati region, and operates around the clock with 24-hour availability for emergency calls.
The contractor offers several distinguishing programs that set it apart from competing area services. The Maintenance+ Membership provides diagnostic fee waivers for members alongside priority scheduling and annual tune-ups, while the Advantage Program enables system upgrades with $0 upfront payment through lease arrangements. The Service Experts Guarantee promises that every installation meets manufacturer specifications, backed by the company's national network resources and training protocols. Current promotional offers include up to $1,250 in reward cards for qualifying equipment leases or purchases, with specific eligibility requirements for minimum installed costs.
Homeowners referenced in verified reviews highlight specific technician experiences that demonstrate the company's service approach. For a broken pipe emergency, reviewer T Riggs praised technician Leon for rapid response and precise workmanship completed with careful communication. During an summer heat wave, Walter Hertzenberg's review described a full HVAC and water heater replacement completed by technicians who worked through extreme temperatures and answered every question about the new system. Reviewers consistently mention Dylan and Tyler for professional arrivals with pre-visit notifications and thorough explanations of repair processes.
What Customers Say
All reviewer ratings are 5 stars, with technicians Dylan, Tyler, Leon, and Puspa named across multiple positive reviews. Customers repeatedly mention no surprise costs, on-time arrivals, and clear communication as recurring themes.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Summer cooling diagnostics, refrigerant service, and annual AC tune-ups to maintain system efficiency.
Heating System Installation
Furnace replacement, boiler service, and new heating system installations with manufacturer-backed warranties.
Heat Pump Services
Heat pump installation and repairs for year-round heating and cooling from single equipment units.
Plumbing Repairs
Emergency pipe repair, leak detection, and plumbing diagnostics for residential water systems.
Water Heater Services
Tank and tankless water heater installation, including traditional and on-demand water heating systems.
Water Treatment
Whole-home water filtration and treatment systems to address local water quality concerns.
Indoor Air Quality
Air filtration, purification systems, and ventilation improvements for healthier home air.
Emergency HVAC Service
24-hour emergency repairs for heating, cooling, and plumbing failures with same-day response.